REFUND POLICY

Due to the exclusivity and limited availability of our items, all sales are considered FINAL upon receipt of payment unless it falls under Studio 122. ALL SALE ITEMS ARE FINAL SALE, NO EXCEPTIONS. 

We don't provide refunds or exchanges, however returns are accepted within 14 days. 

  • All returns will be processed as store credit in the form of an E-gift card code.

  • Store credit can be used immediately, and does not expire.

  • The customer is responsible for shipping fees on returns. We recommend using a trackable service, i.e. USPS flat-rate shipping.

  • Items must be sent back within 14 days of the delivery date.

  • Items must be unworn, unwashed, and in its original condition (including all paperwork, packaging, and accessories) with tags attached

  • Bodysuits, swimwear, and sale items are not accepted for returns.

  • Please allow 5-7 business days for us to process your return once it is received by our distribution center.

  • Studio 122 is not liable for any return packages that may become lost or stolen in transit. Please keep your proof of postage and/or tracking number when shipping your returns

PRIVACY POLICY

DISCLAIMER: We may update our privacy policy occasionally to reflect changes to our practices, or for other operational, legal, or regulatory reasons.

DATA RETENTION

When you place an order through this site, we will maintain your order information for our records unless and until you request for us to delete this information.

YOUR RIGHTS

If you are a United States resident, you have the right to to access personal information we hold about you and to ask that your personal information be collected, updated, or deleted. If you would like to exercise this right, please feel free to contact us via our contact information listed below.

Additionally, if you are a United States resident, we note that we are processing your information in order to to fulfill contracts we may have with you (for example, if you make an order through the site) or otherwise to pursue our legitimate business interests listed above. 

PERSONAL INFORMATION WE COLLECT

We use the device information we collect to help us screen for potential risk and fraud, and more generally to improve and optimize our site by generating analytics about how our customers browse and interact with our site to essentially access the success of our marketing and advertising campaigns.

When you visit this site, we automatically collect information about your device, including information about your web browser, IP address, time zone, and some of the cookies you have installed on your device. Additionally, as you browse this site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and information about how you interact with the site. We refer to this automatically collected information as "device information."

 

We collect device information using the following technologies:

  1. Cookies. Cookies are data files that are placed on your device or computer and often includes an anonymous unique identifier. For more information about cookies or how to disable cookies, visit http://www.allaboutcookies.org.

  2. Log Files. Log files track actions occurring on the site and collect data including you IP Address, browser type, internet service provider, referring/exit pages, and date/time stamps.

  3. Web Beacons, Tags, & Pixels. Web Beacons, Tags, and Pixels are electronic files used to record information about how you browse the site. 

 

SHARING YOUR PERSONAL INFORMATION

We share your personal information with third parties to help us use your personal information, as described above. For example, we use Wix to power our online store - you can further read how Wix uses your personal information here: https://www.wix.com/about/privacy

We may also share your personal information to comply with applicable laws and regulations or to otherwise protect our rights.

CONTACT US

For more information about our privacy practices, if you have questions, comments, or would like to file a complaint, please contact us by email or by phone using the contact information provided below.

STAY CONNECTED

JOIN OUR LIST

NEED ASSISTANCE?

 

443.840.9003

Studio122m@gmail.com

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